Welcome to Toydloo. By accessing and using our website, mobile application, or services, you agree to be bound by these Terms and Conditions. Please read them carefully before making a purchase or using our platform. If you do not agree with any part of these terms, please discontinue use of our services immediately.

General Terms of Use

Toydloo.com is an online retail platform offering quality toys and children’s products. By using our website, you represent that you are at least 18 years old and have the legal capacity to enter into binding contracts. You agree to use our services only for lawful purposes and in compliance with all applicable local, state, national, and international laws and regulations. You may not use our platform for any fraudulent or unauthorized purpose, and you must not transmit any malicious code or attempt to gain unauthorized access to our systems.

Account Registration and Security

While browsing is available to all visitors, creating an account enables faster checkout, order tracking, and access to exclusive offers. You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account. You must provide accurate, current, and complete information during registration and promptly update any changes. If you suspect any unauthorized use of your account, notify us immediately at [Email Address]. We reserve the right to suspend or terminate accounts that violate these terms or engage in suspicious activity.

Product Information and Availability

We make every effort to display our products with accurate descriptions, images, specifications, and pricing. However, we cannot guarantee that color representations, textures, or sizes will be perfectly accurate on every device due to variations in screen displays and brightness settings. All product dimensions, age recommendations, and safety information are provided by manufacturers and verified by our team to the best of our ability. We reserve the right to correct any errors, inaccuracies, or omissions and to update information at any time without prior notice. Product availability is subject to change, and we cannot guarantee that items shown on the website will always be in stock.

Pricing and Payment

All prices displayed on Toydloo.com are in Indian Rupees (INR) and include applicable taxes unless otherwise stated. We reserve the right to modify prices at any time without notice, though price changes will not affect orders already confirmed and paid. In the event of a technical error, pricing mistake, or system malfunction that results in an incorrect price being displayed, we reserve the right to cancel the order and issue a full refund. Payment is processed securely through our authorized payment gateway partners. By providing payment information, you represent that you are authorized to use the selected payment method.

Product Safety and Parental Responsibility

At Toydloo, child safety is our top priority. We carefully select suppliers and products that meet safety standards and regulations. However, parents and guardians bear the ultimate responsibility for supervising children during play and ensuring that toys are age-appropriate according to the product description and packaging. All toys sold through Toydloo include age recommendations based on manufacturer guidelines and safety testing. Toydloo is not liable for any injuries, accidents, or damages resulting from misuse, improper supervision, modifications to products, or use by children outside the recommended age range. Small parts may pose choking hazards for young children. Always inspect toys before giving them to children and follow all safety warnings and instructions provided.

Order Cancellation and Modifications

You may cancel or modify your order within 2 hours of placement by contacting our customer service team at info@toydloo.com or +91 1179656635. After this window, orders enter processing and cannot be modified or canceled. If you need to make changes after processing has begun, you may refuse delivery or follow our return policy once the item arrives. We reserve the right to cancel any order at our discretion due to product unavailability, pricing errors, suspected fraudulent activity, or failure to meet payment authorization requirements.

Intellectual Property Rights

All content on Toydloo.com, including but not limited to text, graphics, logos, images, product descriptions, software, design elements, and compilation of content, is the exclusive property of Toydloo or its content suppliers and is protected by Indian and international copyright, trademark, and intellectual property laws. You may not reproduce, distribute, modify, transmit, display, perform, or create derivative works from any content on our website without our express written permission. The Toydloo name, logo, and all related marks are registered trademarks and may not be used without authorization.

Limitation of Liability

To the maximum extent permitted by law, Toydloo shall not be held liable for any indirect, incidental, special, consequential, or punitive damages arising out of or relating to your use of our website or products, including but not limited to loss of profits, data, or goodwill. Our total liability to you for any claims arising from your use of our services shall not exceed the amount you paid for the specific product giving rise to the claim. This limitation applies regardless of the legal theory upon which the claim is based. Some jurisdictions do not allow limitations on implied warranties or exclusions of liability for certain types of damages, so these limitations may not apply to you.

Governing Law and Dispute Resolution

These Terms and Conditions are governed by and construed in accordance with the laws of India, without regard to conflict of law principles. Any disputes arising from these terms or your use of Toydloo services shall be subject to the exclusive jurisdiction of the courts located in Delhi, India. Before initiating any legal proceedings, we encourage you to contact our customer service team to resolve the matter amicably.

Changes to Terms

We reserve the right to modify these Terms and Conditions at any time to reflect changes in our business practices, legal requirements, or operational needs. Updated terms will be posted on this page with a revised effective date. Significant changes will be communicated through email or a prominent notice on our website. Your continued use of Toydloo services after such modifications constitutes your acceptance of the revised terms. We recommend reviewing this page periodically to stay informed of any updates.

Contact Information

If you have any questions, concerns, or feedback regarding these Terms and Conditions, please contact us at:
Email: Info@toydloo.com
Phone: +91 1179656635
Business Hours: 10:00 to 19:00