At Toydloo, we are committed to protecting your privacy and handling your personal information with the utmost care and transparency. This Privacy Policy explains how we collect, use, store, and safeguard your data when you visit our website or make a purchase. We encourage you to read this policy carefully to understand our practices.

Information We Collect

When you interact with Toydloo, we collect the following types of information to process your orders and improve your shopping experience:

  • Personal identification information including your full name, email address, phone number, and billing address
  • Shipping and delivery addresses to ensure accurate order fulfillment
  • Payment information processed securely through our authorized payment partners
  • Browsing behavior, preferences, and purchase history to personalize your experience

How We Use Your Information

We use the collected information for the following legitimate business purposes:

  • Processing and fulfilling your orders, including payment verification and shipment tracking
  • Communicating with you about order status, shipping updates, and customer support inquiries
  • Improving our website functionality, product offerings, and customer service
  • Sending promotional communications about new products, special offers, and updates (only with your consent)
  • Analyzing shopping patterns to enhance user experience and prevent fraudulent activities

Children’s Privacy Protection

Toydloo specializes in products designed for children, but our services are intended for purchase by adults. We do not knowingly collect personal information from individuals under the age of 18. Our website and ordering process are designed for adult users who are making purchases on behalf of children. If you are under 18 years of age, you may only use Toydloo.com with the involvement and supervision of a parent or legal guardian. If we become aware that we have inadvertently collected personal information from a minor without proper parental consent, we will take immediate steps to delete that information from our systems. Parents and guardians should monitor their children’s online activities and contact us immediately if they believe a child has provided personal information without authorization.

Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to enhance your browsing experience and gather analytical data. Cookies are small text files stored on your device that help us remember your preferences, maintain your shopping cart, and analyze website traffic. We use both session cookies (which expire when you close your browser) and persistent cookies (which remain on your device for a set period). We also utilize Google Analytics and Meta Pixel to understand how visitors interact with our site and to optimize our marketing efforts. You can manage cookie preferences through your browser settings, though disabling cookies may limit certain website functionalities.

Third-Party Data Sharing

We value your privacy and only share your information with trusted third-party service providers who help us operate our business:

  • Shipping and logistics partners such as Shiprocket for order delivery and tracking
  • Payment processors including Razorpay to securely handle financial transactions
  • Marketing and analytics services to improve our reach and understand customer behavior

We never sell, rent, or trade your personal information to third parties for their marketing purposes. All service providers are contractually obligated to maintain the confidentiality and security of your data.

Data Security Measures

We implement industry-standard security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. This includes encryption of sensitive data during transmission, secure server infrastructure, regular security audits, and restricted access to personal information by our employees. However, no method of internet transmission or electronic storage is completely secure, and we cannot guarantee absolute security. We encourage you to use strong passwords and keep your account credentials confidential.

Your Rights and Choices

You have several rights regarding your personal information:

  • Access and review the personal information we hold about you
  • Request corrections to inaccurate or incomplete data
  • Request deletion of your account and associated personal information
  • Opt out of marketing communications at any time by clicking the unsubscribe link in our emails
  • Object to certain types of data processing where applicable under local laws

To exercise any of these rights, please contact our privacy team at [Email Address].

Updates to This Policy

We may update this Privacy Policy periodically to reflect changes in our practices, legal requirements, or business operations. When we make significant changes, we will notify you by posting a prominent notice on our website or sending an email to your registered address. We encourage you to review this policy regularly to stay informed about how we protect your information. Your continued use of our services after any modifications indicates your acceptance of the updated policy.